Jamie Victoria Barnes, The Childcare Guru & Everything Early Years Privacy Policy

 

Contact details:

Name: Jamie Victoria Barnes

Address: 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB

E-mail: info@thechildcareguru.co.uk

 

We are committed to ensuring your data is collected and handled in line with data protection laws. Please read this policy alongside our Terms of Service which can be found here. This privacy notice explains what personal data we collect, why we collect it, how we use it, and how we protect it. 

 

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts, and characteristics (for example, name and contact details)

• Non-personal details, such as IP address or a cookie identifier.

• Business information (for example, webpage, company name, and any personal identifiers linked to the business)

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You purchased a digital product from us and entered your details

• You signed up to our mailing list

• You downloaded a free resource from us

• You reached out to us via social media

• You emailed us directly

• You phoned us directly

• We spoke in person

• You filled out a survey or feedback form relating to a service we provided to you

• You booked a service we provide 

• You entered into a contract with us

• You signed up to a membership groups with us

 

We also receive personal information indirectly, from the following sources in the following scenarios:

• You were recommended by a friend/colleague/acquaintance/customer/company as someone who might be interested in our services

• Through social media 

• Through websites and internet searches about relevant businesses, for B2B marketing purposes.

 

We use the information that you have given us in order to:

• Register you with our services, including booking you on to training/courses/events/webinars

• Download free digital products

• Download paid-for digital products

• Book our services which include but are not limited to 1:1 calls, webinars, courses, training, and events 

• Send invoices for payment of our services. 

• Managing payments/fees/charges including collecting and recovering money owed. 

• Notify you about changes to our services, products, terms, and policies which are relevant to you.

• To send emails to communicate with you about our services and products which are relevant to you. 

• To send marketing emails if you have subscribed to our mailing list. You can unsubscribe at any time.

• To send B2B marketing emails or post.

• Disclose any safeguarding concerns to the relevant Safeguarding Partners or Police if necessary to protect children/young people or adults from harm. 

• There are circumstances where the law allows us to disclose data (including sensitive data) without the data subject’s consent. 

• To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

• To use data analytics to improve our website, products/services, marketing, relationships, and experiences.

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@thechildcareguru.co.uk

(b) We have a contractual obligation.

 

Third-party links

Our website may include links to third-party websites, plug-ins, applications, and cookies. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

How we store your personal information 

Your information is securely stored. 

We keep personal data for as long as you wish to remain on our database in order to receive the benefits of our services. We will then dispose of your information by deleting your information from our cloud-based system and ensuring your information is deleted in any backup systems too if requested or within 20 years. 

 

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and can be found at www.thechildcareguru.co.uk

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In the UK, general information on the protection of Personal Information, including your rights and freedoms under the General Data Protection Regulation, is available via the Information Commissioner’s Office (“ICO”). Their website address is www.ico.org.uk.